Thursday, March 15, 2018


How to Properly Document Your Contact with Your Insurance Company

by David L. Trueman, Esquire; Margot Head and Bill Williams
Call insurance company
When you are seeking treatment coverage for your child’s substance use disorder or mental health issue, it is critical to document every action you have taken for insurance and medical purposes.

What many parents don’t know is that your insurance provider has to cover your child’s substance use disorder. It’s actually the law. However, even though your child’s health care provider has recommended a particular treatment, this may be denied by the insurance company. If this occurs, there are things you can do. Here are a few questions to get you started:

Why is it important to keep records of health and insurance documents related to substance use disorder?

What documentation should I keep records of?

What if I don’t understand what they’re telling me?
Read All of the Questions

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